Policies, Terms & Conditions

The following terms and conditions apply for the use of Gibson Living™ and outline the legal responsibilities between you and Gibson Living™. By placing an order on our online store you confirm that you have read, understood and agreed to these terms and conditions. Please, do not hesitate to contact us if you have any questions in relation to any of the following.

COPYRIGHT & TRADEMARK NOTICE

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Gibson Living, Copyright ©, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws, which could result in criminal or civil penalties.

PRIVACY

We keep your personal information private and secure. When you make a purchase from Gibson Living, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.

Our secure servers protect your information, using advanced encryption techniques and firewall technology. Your protection and security is a priority to our company.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience, so that you may retrieve your shopping cart at any time.

PRIVACY ON OTHER WEBSITES

Other third party websites may get access to our website for shipping, tracking and other purposes. Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Gibson Living is not responsible for the actions of third parties.

ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Gibson Living reserves the right, at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. Supply restrictions can be the reason for declining an order.

MULTIPLE PRODUCT ORDERS

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.

OTHER CONDITIONS

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Gibson Living reserves the right to make changes to this site and these conditions at any time.

CREDIT CARDS

We do accept credit cards as a form of payment. There is absolutely no surcharge for using your credit card to make purchases. Please, be sure to provide your exact billing address, as your payment could be denied or delayed. Also, please include a telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay or a denial when processing your order.

SHIPPING POLICY

Most orders will ship the same or next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

OUT-OF-STOCK PRODUCTS

We will ship your product as it becomes available. Usually, products ship the same day or the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

RETURNS

We will gladly accept the return of products that are defective due to manufacturing and/or workmanship errors. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. If you receive a faulty, damaged, or incorrect product, which wasn’t caused by you, we will arrange a suitable solution for the specific circumstance. If you want to return any product that has been delivered undamaged, there will be a 30% restocking fee. Remember, we have to pay for labor, inventory and processing. Please, be mindful of the return process, we do not carry responsibility for the return shipping of the product. However, if the product arrives to our warehouse damaged, we will take appropriate action in providing the pictures to you, to file a damage claim with your return carrier.

SHOPPING CART HELP

This online store is powered by 3dcart shopping cart software. The 3dcart ecommerce solution provides the means to power Gibson Living, but is in no way responsible for the activities/content found within. All content found on this site; including products, web copy, promotions, etc., is the sole property of Gibson Living and has no direct ties to 3dcart as a company. If you have any questions about what appears inside this store, please contact us directly from our contact us page.

TAXES

Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Gibson Living holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, Gibson Living shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Gibson Living shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Gibson Living will issue a refund to your card in the amount of the incorrect price.

WEB LINKS

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Gibson Living is not responsible for the operation of, or content located on or throughout any such site.